Event Center FAQs

How do I reserve a table?

Table reservations are available in two different options depending on the concert. Below is an example of how they are displayed for purchase:

TICKET AND TABLE:

Each table reservation includes 5 tickets to the concert. Tables are set up with 5 chairs. If you have more than 5 guests, the additional attendees must purchase a general admission ticket for entry. The table you reserve is numbered and will be located as it is on the map.


ADD-ON OPTION:  

Table reservations do NOT include a ticket to the concert! Tables are set up with 5 chairs. Each individual at the table must have their own general admission ticket for entry. Tables are located in the General Admission seating area, and will be fulfilled by “Best Available” first.

How do I purchase general admission tickets for a concert?

General admission tickets are available for every concert BMI hosts. Below is an example of how they are displayed for purchase:

Is the event center ADA accessible?

We strive to make our event center accessible to all.

BMI Event Center has handicap parking spots in the front of the building.

There is a handicap stall in both the men’s and women’s restrooms in the guest services/concessions area.

Inside the Event Center, the main floor does not have any steps and is accessible to all.

For wheelchair seating, we suggest that you choose a seat on an aisle. This allows you to have the wheelchair in the aisle and provides a better view to the stage. If it is a reserved show and there are no aisle seats left, we recommend purchasing a table.

Is there an age requirement for entry?

We do not set an age requirement on our shows. We allow parents to make that decision. Anyone over the age of 12 months must have a ticket. Of course, concert goers must be 21+ to purchase and/or drink alcoholic beverages.

What is the return policy on tickets?

Ticketspice (our ticketing software) does not offer a refund for unused tickets.  If you cannot use your purchased tickets, you may choose to sell or give your tickets away.

Where can I get tickets?

You can purchase tickets for our upcoming concerts online at www.bmieventcenter.com. We also sell tickets at our Karts & Parts Shop (769 E Main St, Versailles, Ohio 45380), attached to the event center, M-F from 9am-5pm and Saturdays from 9am-2pm.

Can I purchase tickets at the door?

Yes, you can purchase tickets at the guest services desk once you enter the venue. However, ticket prices increase the day of for most concerts. We accept cash or card.

Where can I park?

We have parking in and around the event center and there is also additional street parking. Handicap spots are available.

What is the security procedure like?

Everyone entering the venue will be wanded with a metal detector for safety reasons. Pocket knives are not permitted. No large bags or backpacks are allowed. Small bags will be searched. If you’d like a bag for purchased merchandise, you can ask the event center staff.

Can I re-enter the event center after I get my ticket scanned?

No, we do not allow re-entry for a variety of reasons. Please be prepared before entering. Bring in any items (coat, phone, wallet, etc.) that you may want later when you initially enter the event center.

Is there a smoking area?

Yes, we have an outdoor smoking area that is gated and covered and can be accessed once you enter the event center. It is to the left once you enter the concert hall. Follow the signage and ask event center staff if you have trouble finding it.

Can I take pictures and videos?

You may only with cellphones. Artists’ contracts prohibit audio, video, or recording devices with the exception of cellphones. If you do not have a seat near the front, you are permitted to briefly leave your seat to go up to the fence and quickly capture a picture and/or video. We do ask that you return to your seat quickly to avoid blocking others’ view.

Is there Wi-Fi available in the event center?

No, we do not have public Wi-Fi. If your personal wireless service is not available inside the event center, you can usually get better reception outside in the smoking area.

Where can I stand in the concert hall?

Standing is allowed at your seat. Standing is NOT allowed on the balcony walkway, side stage spaces, or at the stage rails. You may stand in the back of the concert hall, if you choose, as long as you are behind all seats and not blocking someone’s view.

What alcoholic beverages are available?

Our bar(s) sell various beers (Miller Lite, Busch Light, Budweiser, and Michelob Ultra), High Noon vodka seltzers, and wine. You must be 21+ in order to be sold alcoholic beverages. Proof of ID may be required.

What food can I get at the concession stand?

We offer a variety of sandwiches (hamburgers, cheeseburgers, breaded chicken, and pulled pork), hot dogs, pizza, snacks (popcorn, candy, and chips), and beverages. We sell koozies as well.

Can I take my concessions and refreshments into the concert hall?

Yes, of course! Enjoy!

Can I bring outside food or drink with me into the event center?

No, like typical venues, we do not allow outside food or drink. We have a concession stand and a bar where food and refreshments can be purchased.

What payment methods can I use for food and refreshments?

We accept cash, credit cards, Apple Pay, and Google Pay for concessions and beverages. There is no fee for using a card to purchase concessions or beverages. We have an ATM. There is a fee for using it.

Where are the general admission seats?

All general admission seats are white plastic chairs or bleacher seating.

Does the event center have padded seats?

Reserved seating, including the balcony, are red padded seats.

Do I get a seat when I purchase a premium ticket?

Yes. When available at certain events, premium seats do include a seat, but most people prefer to stand.

How do artist meet and greets work?

Meet and greet times will be emailed to customers who have purchased meet and greet tickets the week of the concert. This is coordinated with the band. Any changes in meet and greet times will be listed on a whiteboard just to your left as you enter our front doors. Be sure to check the board. Meet and greet location is to your right as you enter the concert hall. Look for the signage and the red curtain.

Where is BMI Event Center located?

BMI Event Center is located at 791 E. Main Street in Versailles, Ohio. Google Maps can be used get you here. We are approximately 25 minutes West of Sidney, Ohio, on State Route 47. We are approximately 18 minutes North of Greenville, Ohio, 24 minutes Northwest of Piqua, Ohio, and 20 miles East of Union City, Indiana. Our phone number is 937-526-9544.

Can I rent the event center?

Yes! The event center can be rented out for a variety of events including weddings, receptions, graduation parties, class reunions, family gatherings, company outings, and more. Contact us to plan your event!

I really enjoyed the concert! How can I help the event center?

Please be respectful and clean up after yourself. You can use the blue receptacles for your trash.

We work very hard at BMI on marketing, but we often hear, “I didn’t know this place existed.” If you could do us the favor of giving us a shout-out on social media, we would be extremely thankful. It takes an audience to keep a venue thriving!